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From basic needs to advanced imaging services, our certified technologists will conduct your procedure considerately and efficiently. We believe that communication is fundamental in our health care approach. Not only is this more convenient and efficient for our patients, but this also ensures the seamless integration of imaging studies and interpretive reports into the SIMEDHealth electronic medical record. SIMEDHealth provides Imaging & Radiology services within our health care facilities. SimonMed remains the most affordable imaging center in Arizona.SIMEDHealth Imaging & Radiology is a fully accredited department, dedicated to providing excellent service to our patients in Gainesville, Ocala, and Chiefland.
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SimonMed has been recognized for partnering with many philanthropy programs and donates millions of dollars in free imaging annually to help patients access the care they need. SimonMed provides interest free payment options for those who need assistance. When adjudicated and a refund is due, the refund is either credited back immediately to the patient’s credit card or a check is issued to the patient. Once a claim has been made, it can take months for the insurance company to complete the process. Estimates are based on information provided by the patients insurance provider. We provide patients with price transparency as well as estimates before their appointment. SimonMed is a leader in the community with comprehensive, affordable advanced medical imaging. If something like this has happened to you, you can file a complaint with the Better Business Bureau here.Īfter our story aired, SimonMed provided The Let Joe Know Team with the following updated statement. We appreciate the opportunity to hear feedback from physicians and patients and we have taken many steps and continue to focus on billing practices and scheduling as well as ensure adequate staffing is available at each site to create a positive experience for each patient that is seen at SimonMed." SimonMed has been a leader in imaging for over 25 years with comprehensive service, affordable out-of-pocket costs, advanced technology, convenient locations across 11 states and personalized care for patients. At SimonMed, we are committed to providing patients with quality care at affordable pricing. "Because of privacy regulations, we cannot discuss any specific patient experience. We wanted to know - how they verify benefits and Is there a process for people to dispute what they are told they owe. We even direct messaged them on social media and Better Business Bureau links, calling individual locations across the Valley, and got the same response patients say they received. We tried calling SimonMed, emailing them, being referred to different people who never replied. She says it took almost 8 months to get her money back. "I was a little apprehensive about it going in anyway. "She said, well if your insurance will pay for it, you'll get the money back," said L. L Huber says she felt cornered already worried about her scan results. She says they told her she had to pay $800 when her cost was nothing. Stephanie shares she made 15 phone calls ahead of her SimonMed visit. She paid and is now waiting for a refund because her actual out-of-pocket cost was only $33. Jennifer wrote they told her to pay upfront five minutes before her MRI appointment because her insurance was not covering $1,200. Soon after we shared her story, many others shared theirs. "Everybody is paying them because they are bullies."Īs an amputee, Samantha had needed several x-rays and scans at SimonMed and each time she was told she had to pay hundreds of dollars despite her insurance covering the bill. But they're not doing anything about it," said Samantha. We told you about Samantha and her issues with the Valley provider SimonMed Imaging. PHOENIX - When getting access to health care, costs like deductibles or co-pays can make needed procedures seem out of reach for some, but what if you know your insurance should be covering those costs?